Customer Experience

Generating loyalty and driving sales

There are many influencing events and activities that impact your experience, not only those that the customer touches or sees. Theravada’s customer experience range is made up of technologies, both visible and discreet, that create positive user journeys. They help customers to relax, grant peace of mind by improving communication and provide new levels of personalisation while optimising existing services.

A positive customer experience leads to greater loyalty and increased customer spend. Let Theravada help you discreetly manage your operations, increase table turn rates, ensure customers are served quickly and resolve potential issues, fast.

Staff communication

Manage your team and enhance overall communication

Two-way Radios

Theravada’s range of two-way radios allow managers and roving staff to communicate, wherever they are, within a range of 100,000 square feet.

Staff pagers

Theravada’s Staff Pager allows for instant contact between individuals or groups through a range of alphanumeric and digital pagers designed for discretion.

GEN2

Theravada’s Gen2 software is a real time messaging solution that unifies a business’ communication channels

Guest and customer communication

Simple, effective communications solutions that boost productivity and increase guest satisfaction

Guest Pagers

Theravada Guest Pagers are a simple yet effective communications tool, boosting productivity and increasing guest satisfaction.

Assistance Button

Theravada’s Guest Assistance button is a simple, yet effective, solution allowing customers to request service through the simple pressing of a button.

Changing Room Button

Theravada’s Changing Room button is a straightforward and efficient solution allowing customers to request customer service by pressing a simple button.

Kitchen management

Streamlined kitchen operations and communication solutions that improve service and food production.

Waiter Call

Waiter Call is an efficient kitchen communications solution which speeds up customer service, protects food quality and delivers cost benefits.

ConnectSmart® Kitchen

ConnectSmart® Kitchen reduces ticket times, speeds up food preparation, increases food quality, business profitability and staff efficiency.

Restroom management

Guarantee a positive perception of the cleanliness of your restroom

Restroom Management

Restroom Attendant helps businesses maintain and manage a clean restroom environment, reflecting positively on their wider company brand.

Get started today

Speak to us and see how Theravada can help you

Get in touch