Quail Digital® Headsets
From high-volume QSRs and drive-thrus to dynamic shop floors and pop-up counters, Quail Digital headsets offer the control, clarity, and confidence that today’s retail and hospitality teams need. With industry-leading audio, voice control, and scalable design, they’re not just walkie-talkies—they’re real-time performance tools.
“The headsets have been great. It was easy to install and begin using. Staff turnover has decreased since we began using Quail Digital headsets. I even forgot how to add new staff members into the EPOS system as it’s a rarity to need to hire new staff members at the store now.”
Neil Godhania, Premier Neils
Smart Communication for Smarter Teams
Quail Digital headsets are engineered to empower frontline staff. Designed for clarity, comfort, and scale, they streamline operations while supporting team wellbeing. Whether you’re managing peak hours or unexpected incidents, Quail systems keep teams connected and responsive.
- 🎧 Crystal-Clear Digital Audio – High-definition clarity, even in noisy spaces.
- 🗣️ Hands-Free Speech – Voice activation reduces the need for physical interaction.
- 👥 Private & Group Channels – Communicate by role or department.
- 🔋 10+ Hour Battery Life – Full shift performance.
- 🧑🤝🧑 Supports Up to 250 Users – Ready for any size operation.
Designed for Safety & Performance
In service environments, safety and speed are everything. Quail systems are built with embedded security features that help protect staff and operations, without slowing you down.
- 🚨 Emergency Alert Button – Trigger silent, instant alerts.
- 📶 Out-of-Range Notifications – Know when a device disconnects.
- 🎧 Ergonomic Design – Lightweight, discreet, and all-day wearable.
- 💼 No SaaS or Licence Fees – Fully owned systems with no surprise costs.
Seamless Integration
From POS to CCTV and AI analytics, Quail headsets integrate into your existing infrastructure for a frictionless experience.
- ⚙️ Plug-and-Play Setup – Fast installation, minimal disruption.
- 🔌 Modular Charging Bays – Efficient charging for multiple units.
- 🌐 Enterprise Compatibility – Supports retail analytics, voice systems, and cloud data.
Why Partner with Theravada?
Our clients choose us not just for our cutting-edge communication tools—but because we understand the pace and pressures of retail and hospitality. We help operators install faster, scale smarter, and deliver standout service with less friction and more focus.
“Designed for simplicity, ease of installation, and the minimum of in-life support the system should need.”
Quail Digital, system overview
“Pro12 delivers crystal‑clear sound, robust features, and seamless coordination—it’s transformed our team communication.”
Intrepid Security case study
Quail Pro12 – Scalable Retail Comms
Built for demanding environments, Pro12 delivers crystal-clear audio, voice control, group channel logic, and battery power that lasts all day. Whether you manage a chain of stores or a high-traffic forecourt, it’s built to scale with you.
- 🔋 10+ hour battery life
- 🧑🤝🧑 Supports 250 users
- 🗣️ Speech recognition
- 🚨 Emergency and out-of-range alerts
- 🌐 Compatible with POS, CCTV, and AI systems
Pro12 Headset Models
Pro12
Pro12 lite
Pro12 MAX
Pro12 is the ultimate solution for scalable store communication. It enables swift, clear interactions among teams, streamlining operations and boosting overall efficiency in your business environment.
Pro12 LITE offers essential communication tools in a compact package. Ideal for smaller stores, it ensures your team stays connected and informed without unnecessary complexities.
Pro12 MAX elevates communication with enterprise-level integrations, including external calls and voip/sip connections, AI, and above store messaging.
Available in 2025.
Quail Pro9 – Built for QSRs
In high-turnover environments like fast food, speed and clarity are everything. The Pro9 is purpose-built for QSRs, integrating seamlessly with Theravada’s KDS and drive-thru systems to streamline prep-to-pickup workflows.
- 🔊 Robust audio for noisy kitchens
- ✅ Simple, intuitive interface
- 🔄 Drive-thru channel logic
- 🍔 Ideal for small to medium QSR setups
Quail Pro10 – Retail Team Focus
For retail teams juggling stock, customer service, and floor coordination, the Pro10 delivers instant team-wide communication. Lightweight and secure, it helps your staff stay aligned without the need for handheld radios.
- 🛍️ Supports seamless comms from backroom to shop floor
- 🧃 Ideal for grocery, general merchandise, and convenience setups
- 🔒 Secure channels to avoid cross-talk
- 🧠 Compatible with task management and inventory tools
“The headsets have been great. It was easy to install and begin using. Staff turnover has decreased since we began using Quail Digital headsets. I even forgot how to add new staff members into the EPOS system as it’s a rarity to need to hire new staff members at the store now.”
Neil Godhania, Premier Neils
Quail Headsets That Fit with Every Format
Quick
Service
Restaurants
Busy service windows, high staff turnover, and pressure to move fast. Quail headsets keep teams connected from grill to pickup, reducing error rates and speeding up throughput.
Coffee Shops
& Beverage
Counters
During high-volume hours, timing is everything. Pro12 headsets help baristas and front-of-house staff coordinate instantly, reducing queues and improving order flow.
Retail
Service
Teams
Whether on the shop floor, customer service, or in back-of-house, headsets help retail teams cut response times and deliver better customer experiences without radios or shouting.
Drive-Thru &
Forecourt
Models
Enable smooth comms across speaker posts, kitchen lines, and cash windows. Quail supports multi-channel logic so you can manage dual lanes, collection bays, and fast handoffs.
Event &
Mobile
Catering
Stay connected across multiple vans, prep stations, and pop-up counters. Wireless headsets improve mobility and coordination wherever you’re serving.
Warehouse &
Stock
Control
Quail headsets allow managers, pickers, and restockers to stay hands-free while coordinating live orders and deliveries in noisy environments.
