Discover Professional  Services

Tailored IT Excellence

Theravda’s Professional Services are designed to empower your business through strategic IT solutions that drive efficiency, enhance security, and foster innovation. Our comprehensive suite of services addresses the multifaceted needs of modern organisations, ensuring your IT infrastructure aligns with your business goals for maximum impact.

Strategic IT Deployment and Management

Our team excels in the design, migration, and deployment of critical IT systems, ensuring your digital foundation is robust and scalable. From cloud solutions, including Azure and hybrid configurations, to multivendor storage and backup services, we safeguard your data and ensure your operations are resilient against disruptions.

Additionally, our services cover advanced planning, risk assessment, and implementation strategies to ensure seamless transitions and minimal downtime.

Prompt Assistance

Our Service Desk team is available round-the-clock to address your queries and concerns. Whether it’s a software glitch or a hardware malfunction, we’re here to provide timely solutions to keep your business running smoothly.

Our Service Desk offers SLA-driven support, ensuring that all service requests are handled with the utmost priority and efficiency.

Comprehensive Incident Management

We follow a systematic approach to incident management, ensuring that every reported issue is promptly logged, assessed, and resolved.

Our goal is to minimise disruptions and restore normal operations as quickly as possible. Using ITIL-aligned processes, we ensure that all incidents are managed in a structured and efficient manner.

Hardware and Software Requests

Need to order new hardware or software licences? Our Service Desk team handles all your procurement requests efficiently, ensuring that you have the necessary tools and resources to support your business objectives.

We manage the entire procurement lifecycle, from requirement gathering to vendor management and delivery.

Enhancing Digital Workspaces

We specialise in creating dynamic, efficient virtual work environments through Virtual Desktop Infrastructure (VDI) design and deployment, utilising platforms like Azure Virtual Desktop and Citrix.

This approach not only streamlines operations but also provides flexibility for your workforce. Our VDI solutions are designed to enhance user experience, increase productivity, and reduce IT overhead.

Comprehensive Connectivity and Hosted Solutions

Our connectivity solutions ensure your organisation remains seamlessly connected, with expert management of internet services, WAN, and VPNs. Additionally, our hosted services offer reliable and scalable options for web services and servers, tailored to meet your specific needs.

We provide end-to-end connectivity solutions that support your business operations and ensure high availability and performance.

Advanced Security and Support

With a keen focus on security, we provide comprehensive solutions including door entry systems and CCTV, enhancing the safety of your physical and digital assets.

Our certified network installation team and tiered support engineers are dedicated to maintaining the integrity and performance of your IT systems.

We employ advanced security protocols and monitoring tools to protect against emerging threats and ensure compliance with industry standards.

Asset Management and Deployment

We provide comprehensive asset management services, including the storage, tracking, and deployment of your IT assets. Our services ensure that your equipment is properly configured, tested, and ready for use, reducing downtime and increasing operational efficiency.

We offer nationwide response and support, ensuring that your assets are managed and deployed with precision and care.

Get in touch for expert support and tailored digital services

Connect with us to explore how we can make your vision a reality. Join us in shaping the future.