Unrivalled technological expertise
At Theravada, we understand how critical transforming the customer/guest experience is, especially as businesses fight against the rise of disruptive brands. Our technical expertise and sophistication enable us to leverage advances in market technology to better engage your customers. We help retailers compete against their online counterparts, hospitality brands encourage loyal custom and entertainment venues boost customer spend.
With a well-established presence in Retail, Entertainment, Hospitality and Healthcare markets, Theravada’s expert engineers regularly carry out product installation, upgrades and implementations as well as break/fix services.
Our in-house team provides unrivalled experience alongside exceptional project management experience and strong partner relationships. All clients benefit from a single point of contact within Theravada and from large scale deployments that make use of nationwide resources and storage.
Our qualified and certified engineers are skilled in the following areas:
- Customer defined SLA call-outs
- Scheduled, routine and preventative maintenance
- Faults, moves and planned changes
- 24-hour break/fix response
- Hardware installation upgrades and deployments
- UK and Ireland field-based engineering
- Contracted on-site cover
- Project management