Drive-Thru Solutions
The drive‑thru is often a customer’s first and sometimes only face‑to‑face encounter with your brand. From the moment a vehicle enters the lane to the hand‑off at the window, every second influences perception, loyalty and revenue. Theravada leverages best‑in‑class technology, real‑time analytics and intuitive software to elevate that journey—driving speed, clarity and growth.
Fully Integrated Drive‑Thru Ecosystem
Our solutions unite audio, visuals, sensors, timers and menus into a single cohesive system. Whether you’re upgrading one site or rolling out nationally, Theravada aligns technology with your operations for seamless performance.
“Digital orders through mobile apps, drive-thrus, and websites account for 62% of all QSR transactions.”
NPD Group
DTIQ Summit Innovations
These features deliver precise, actionable insights—identifying bottlenecks, optimising staffing levels and benchmarking best practice.
- Real‑time performance data: Measures duration at entry, speaker, payment and collection points.
- Wait‑bay and average service speed metrics displayed in colour‑coded screens.
- Audible alerts when dwell times or KPIs are breached.
- Cloud‑based dashboards with downloadable reports, trend analysis and remote access.
- Dynamic ranking for fair performance comparison across lanes and sites
“Optimise drive-thru operations with DriveThruIQ. Improve speed, accuracy, and customer experience with real-time analytics.”
DTIQ
Dynamic Content & Inventory Control
Unified, real‑time control of every menu screen across the estate:
- Instant, estate‑wide updates: Push new menus, prices or promotions in seconds.
- Real‑time stock logic: Automatically hide or swap out sold‑out items or time‑sensitive offers.
- Brand consistency with local relevance: Standardise globally while catering for regional or site‑specific LTOs.
By automating content workflows, your team remains focused on customer service, not screen management.
CLEAR COMMUNICATION • LOW ERROR • DURABILITY
Premium Audio Solutions
We partner with industry‑leading vendors to suit every operational need.Select the solution that fits your estate; we deliver tailored audio systems to ensure clear, error‑free communication.
Our Options
Quail Pro9 Headsets
- Single, dual and four‑lane support
- Unlimited users per system, multi‑channel operation (drive‑thru, curbside, table service)
- Exceptional audio clarity and noise‑cancelling microphones
- Touchpad channel selection, LED indicators and hands‑free registration
- Up to 12 hours’ battery life and range to 50 m from base
Par G5 & Clear™
- Modular three‑piece design for easy maintenance
- Seamless transition between single and dual‑lane support via software
- Real‑time performance monitoring integration
- Haptics feedback, capacitive touch controls and indicator lights
- Accelerometer sleep/hibernate and smart‑battery technology
AI‑Capable Speaker Posts
Our speaker‑post solutions integrate with leading AI conversational systems—enabling features such as automated upsell prompts, natural‑language order taking and seamless handover to your kitchen display systems.
These intelligent posts enhance throughput by reducing order errors and accelerating customer decision‑making.
POINT OF DECISION • DYNAMIC CONTENT • CONSISTENCY
Digital Menu Boards
Single or dual displays present:
- Real‑time pricing & promotions
- Nutritional & allergen information
- Prominent upsell messaging
All content is synchronised through the CMS, ensuring accuracy inside and out.
Why Theravada Drive‑Thru Solutions?
Our clients don’t just choose us for the tech — they choose us for the outcome. We bring a wealth of experience in hospitality technology and drive-thru systems, delivering complete solutions that are engineered to perform in the real world. From site surveys to headset setup, we handle it all under one roof — so you can focus on service, not system headaches.
Merge‑Lane & Vehicle Detection Intelligence
Real‑time sensing and intelligent merge logic maintain throughput and order accuracy as vehicles progress through every stage
- Loop, surface or AI‑vision sensors detect vehicles at entry, speaker, payment and collection points.
- Merge‑lane logic prevents order mix‑ups as lanes converge.
- Dynamic queue algorithms balance load and optimise flow.
- Together, these features eliminate idle gaps and maintain consistent throughput.
“Restaurants implementing real‑time vehicle detection and dual‑lane merge logic have reported 5–15% higher peak throughput compared with single‑lane systems without tracking.”
QSR trade press
Custom Drive-Thru Solutions for Any Service Style
Quick-Service
Restaurants
(QSR)
Peak traffic. Complex menus. Staff churn. We help QSRs streamline operations with synced menus, intelligent timers, and predictive handoff logic — delivering faster service and higher throughput without sacrificing order accuracy.
Coffee Shops &
Drive-Thru
Cafés
Our pre-sell screens promote high-margin items like seasonal drinks while our drive-thru headsets and detection tech reduce congestion during morning rush. Orders route cleanly from voice to handoff with no friction.
Bakery
Chains &
Dessert Counters
Timing is everything for temperature-sensitive items. Our KDS, timers, and voice-enabled headsets ensure that bakes, frozens, and fillings are served fresh and fast—without missing a beat during busy periods.
Forecourt & Convenience Retailers
Fast service matters when customers are on the go. Our drive-thru stack enables efficient order-taking, stock-linked menu control, and hands-free headset coordination—making forecourt service as smooth as your store interior.
Multi-Lane,
High-Volume Operators
From dual lanes to mega-site configurations, our intelligent logic routes cars, syncs timers, and supports kitchen pacing across multiple prep and handoff zones. Designed to grow with your footprint—without adding chaos.
New to the
space
Whether you’re launching your first lane or scaling from counter to kerb, we design, install, and optimise your entire drive-thru ecosystem—headsets, screens, timers, loops, and logic—all tailored for performance from day one.
Smart Power‑Saving Solutions
Our displays automatically dim during low‑traffic hours and wake instantly when vehicles enter the drive‑thru—thanks to motion and vehicle‑detection sensors. This reduces energy use overnight, supports your sustainability goals and lowers operating costs without compromising readiness.
Cloud Reporting & Management
Secure, role‑based portals grant HQ and regional managers access to:
- Location‑level metrics (throughput, dwell times, order volumes)
- Comparative dashboards and trend analyses
- Automated alerts for anomalies or under‑performance
These tools empower data‑driven decisions and targeted support deployment.
DELIVERY • SUPPORT • RELIABILITY
Tailored Deployment & Ongoing Support
From on‑site assessments to final sign‑off, our in‑house engineering teams handle:
- Groundworks & sensor installation
- Screen, totem and power infrastructure mounting
- Audio system configuration & headset training
- CMS setup, content planning & integration testing
Post‑launch, our Service Desk provides 24/7 maintenance, remote diagnostics and rapid response—ensuring your drive‑thru runs flawlessly.
“Digital menu boards typically deliver a 3–8% sales uplift and shorten decision time when paired with targeted pre‑sell content.”
QSR Magazine
Frequently Asked Questions
